Customer Service & Teller - Frontliner Staff at Bank SBI Indonesia

Join Bank SBI Indonesia as a Frontliner Staff (Customer Service/Teller) and become the face of exceptional banking service in Bandung, Jawa Barat.

In this dynamic role, you will interact directly with customers, providing professional assistance and ensuring a seamless banking experience. As part of our dedicated team, you will handle transactions, answer inquiries, and resolve customer issues with a smile. Bank SBI Indonesia is a trusted financial institution with a strong commitment to customer satisfaction and innovation. This is your chance to be part of a team that values your growth and contributes to our shared success.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by handling transactions, answering inquiries, and resolving customer issues.
• Operate teller machines and process financial transactions accurately and efficiently.
• Assist customers with account openings, closures, and related services.
• Maintain a clean and organized work area, ensuring compliance with bank policies and procedures.
• Collaborate with team members to achieve daily and monthly targets.
• Stay updated with banking regulations and industry best practices.
• Promote cross-selling and up-selling opportunities to enhance customer satisfaction.
• Participate in training programs to continuously improve skills and knowledge.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in customer service or banking roles.
• Excellent communication and interpersonal skills.
• Good knowledge of banking products and services.
• Ability to work well under pressure and meet deadlines.
• Familiarity with Microsoft Office Suite (Excel, Word).
• Ability to work in a team environment and follow instructions.
• Willingness to learn and adapt to new technologies and processes.

🛠️ Keahlian

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